Faulty Martech Stack Causing Businesses to Lose Customers
A new Intermedia Global (IMG) survey says 24% of senior marketers in mid-sized UK companies lost customers due to martech stack failures over the past year. Nearly all respondents (97%) reported technology-related issues affecting customers, while almost 93% cited problems with AI-powered tools. Karla Wentworth, IMG’s Chief Strategy Officer, warns that poorly implemented martech can…
Responsible AI, an Imperative Beyond Business Strategy
Responsible AI has moved from academic debate to boardroom urgency. For CTOs, the question is no longer whether to adopt AI, but how to balance innovation with accountability under tightening regulatory and stakeholder pressure. In practice, Responsible AI means embedding accountability into the architecture itself — from data governance and model design to deployment guardrails….
Healthcare Data Privacy in the Age of AI: Innovation with Guardrails
Healthcare’s digital transformation has reached a turning point. Hospitals, insurers, and technology providers are harnessing AI to sharpen diagnoses, accelerate drug discovery, and deliver personalized care at scale. At the same time, the volume and sensitivity of patient data have created unprecedented privacy risks. The core challenge is clear: innovation in AI will succeed only…
Automated Health Systems: 10 apps every healthcare leader should know
Healthcare is under simultaneous pressure from rising costs, uneven access, and widening staff shortages. Automation is stepping in, not at the margins but at the core of delivery. From diagnostics to mental health support, AI-driven tools are now woven into how patients interact with providers and how providers manage care. This shift is not about…
Cybersecurity Leadership with Jadee Hanson, CISO at Vanta
Cybersecurity leadership This interview discusses the challenges of cybersecurity leadership burnout and how leaders can navigate in an increasingly digital-first world. Cybersecurity leaders today carry a dual burden: they are guardians of their organizations’ most critical assets while also navigating the relentless personal and professional strain that comes with the role. Burnout among CISOs…
The Unbossing Revolution with Shane Elahi, Co-Founder and COO of Software Finder
Unbossing revolution This interview unpacks how unbossing is reshaping today’s workforce and redefining leadership for future-ready organizations. The ‘Unbossing’ trend is redefining leadership. It shifts the focus from authority to empowerment, replacing command-and-control with trust, autonomy, and purpose. This transformative approach challenges conventional hierarchical leadership models and encourages employees to take initiative, develop ownership behaviours at…
Autonomous weapons systems and the AI arms race: What leaders must know
The global technology landscape is shifting fast. Robotics and artificial intelligence (AI) are no longer experimental. They’re embedded in factories, supply chains, defense strategies, and increasingly, the battlefield. At the center of this transformation sit autonomous weapons systems (AWS). AWS are machines that can perceive, decide, and act with minimal or no human input. Their…
Blending Search and Chat: Vikas Jha on the Next Era of Conversational Commerce
Integrating Chat with Search: This interview series tells you how the combination of conversational AI and search helps deliver accurate, personalized, and seamless experiences to users. As businesses navigate the next wave of digital transformation, the convergence of conversational tools like AI chat interfaces and search is emerging as a game-changer. On one hand, conversational…
Walmart Health: Is the Retail Giant Becoming Healthcare Gateway?
Walmart Health is quietly becoming the foundation of a sweeping strategy that could alter how Americans receive everyday care. By fusing its nationwide footprint with digital platforms, pharmacy services, and telehealth tools, Walmart is blurring the line between shopping and health management. Nearly nine out of ten U.S. residents live within a short drive of…
Digital Twins and Artificial Intelligence: A Powerful Combination
Technology leaders today are under immense pressure to balance innovation with resilience, cost efficiency, and speed. And, the convergence of Digital Twins and Artificial Intelligence (AI) has emerged as one of the most transformative opportunities available to Chief Technology Officers (CTO). Far beyond being another buzzword, this combination represents a new way of operating, innovating,…