Article
CTO Leadership Strategies to Learn From Public Sector Leaders
Private companies tend to adopt new technology faster than their public sector counterparts. But that doesn’t mean there’s nothing to learn from the public sector. Government CIOs face unique challenges like regulatory constraints and limited budgets. Yet, despite these obstacles, they continue to find innovative solutions to address societal needs.
Outlined below are five lessons private CIOs can learn from public sector leaders to become stronger innovators within their own organizations.
Find Your Purpose
Many public sector executives were drawn to the job because they wanted to serve the public and have a positive impact on the world. A strong sense of purpose may not initially sound like an essential attribute for company success, but research shows it can have a huge impact on performance.
According to Harvard Business Review Research, purpose-driven companies experience increased market share, faster growth, and greater customer loyalty than other organizations. Furthermore, individuals who find purpose at work benefit from a 30% boost in productivity.
By aligning technology initiatives with a broader mission and vision, private CIOs can inspire innovation, drive employee engagement, and ultimately contribute to the long-term success of their organizations.
But in the private sector, your company’s purpose may not be as obvious as public sector organizations. CIOs can create a stronger sense of purpose by identifying aspects of their organization’s mission, vision, and values that resonate with them and their team.
Embrace Your Current Resources
Public sector CIOs often struggle to secure funding for digital transformation projects. While lack of resources presents a challenge, they don’t let budget constraints keep them from innovating. Instead, they work with the resources they have.
While private sector CIOs typically have more flexibility in budget allocation, budget cuts happen. In fact, 27% of companies plan on cutting their innovation budgets in 2024. When funds are tight, take a page from the public sector’s book and embrace your current resources.
Funding innovation on a budget is a challenge but not impossible. There are a number of strategies private sector leaders can utilize to meet their innovation goals. For example, instead of hiring external consultants or contractors, invest in developing the skills and expertise of internal staff to support innovation efforts.
Hone Your Communication Skills
Government CIOs must have top-notch communication skills in order to explain complex technology concepts to taxpayers and legislators. While private CIOs may not have to deal with the same level of public scrutiny, effective communication is still critical.
To get buy-in from executives, stakeholders, and board members, private CIOs should clearly articulate strategies and initiatives. In fact, research shows that appropriate and timely communication with key stakeholders increases the likelihood of project success.
One simple strategy for improving communication is using business language, not technical jargon, to communicate IT’s value. By framing IT initiatives in terms of their potential impact on business objectives, private CIOs can ensure that their messages resonate with decision-makers across departments.
Focus on Security & Privacy
Public sector IT security is paramount because it protects resources that impact peoples’ safety, like water supply, defense, and electric grids. However, in the private sector, people’s lives aren’t on the line in the same direct manner. But that doesn’t mean security isn’t important. Failing to safeguard consumer data can have negative consequences for both your consumers and your company. In fact, Facebook faced a $5 billion penalty for failing to protect user information.
With such severe consequences for poor security practices, it serves private CIOs to treat security with the same reverence as public leaders. This means prioritizing privacy programs within your organization.
As a CIO, you can spearhead this project by establishing data awareness and ownership across your organization. To protect data privacy, everyone should follow agreed rules for collecting, using, and sharing data. Training employees on governance and privacy principles is essential for implementing a data governance model focused on privacy.
Master the Art of Politics
In the public sector, navigating political landscapes is a prerequisite for success. Government CIOs learn how to deal with bureaucratic structures and secure buy-in from diverse interest groups to drive technology forward.
While you may not work at your state’s capital, you likely deal with corporate politics within your own organization. Learning to master the art of politics can help you navigate organizational hierarchies and foster collaboration across departments.
If you’re new to a company, spend some time learning your organization’s dynamics before pushing any major changes. Developing an understanding of how each department works together will help you more effectively advocate for technology initiatives.
In brief
While public and private CIOs work within different organizational structures, there’s a lot they can learn from one another. As a private CIO, explore the strategies used by public leaders and consider how they can help you reach your company’s innovation goals.