Alok Anibha
Alok Anibha is the Founder of Girikon.AI and a seasoned technology entrepreneur with over 20 years of experience building and scaling enterprise software and SaaS-driven businesses across India and global markets. With a strong foundation in engineering and deep expertise across product development, global delivery, and startup ecosystems, he co-founded Girikon in 2015 with a vision to create innovative solutions within the Salesforce ecosystem. Currently, he is leading the development of AI-powered communication platforms such as GirikVoice, GirikCTI, and GirikSMS focused on unified, multilingual, and intelligent customer engagement. Alok is driven by a simple belief that technology should simplify business, enabling organizations to leverage generative AI and automation to deliver smarter, more personalized experiences at scale.
Articles by Alok Anibha
Why AI-Powered Voice Is Replacing IVR as the Enterprise Interface
AI-powered voice is forcing enterprises to rethink one of their oldest interfaces: the phone call. For years, digital customer engagement has centered on chatbots, messaging platforms, and self-service portals. These tools improved efficiency, but they never replaced a basic reality:…