How Online Reputation Management Tools Safeguard Brand Value
In the hyper-connected world, a single negative review or a viral social media post can swiftly erode months or even years of hard-earned brand equity. With millions of people interacting online daily, the challenge for CTOs and tech executives is to deliver innovative products and services and to manage how their brands are perceived on…
Key Learnings for CTOs from MongoDB at ~$2 billion in ARR
MongoDB, once a new rising star in the cloud database industry, has crossed the $2 billion Annual Recurring Revenue (ARR) threshold while navigating some notable growth challenges. As the company looks to the future, its performance offers valuable insights for CTOs steering through the complexities of modern enterprise technology, especially in light of shifting consumption…
Trescon World AI Event Showcases Leading Voices in AI
Last week, Trescon, a global business events and consulting firm, gathered industry leaders and innovators at the 43rd World AI Show, a key event exploring the transformative power of AI across businesses worldwide. The diverse audience ranging from government officials and corporate executives to tech enthusiasts, gathered to engage in deep discussions about the transformative…
Starbucks and the Digital Flywheel: Lessons in Data Analytics
Ever since Starbucks was founded in Seattle in 1971, the coffee giant has been known for its club-like atmosphere and premium coffee. Consumers flocked to its stores to relax over a cup of coffee. To reach out to more consumers, Starbucks grew rapidly during the early 2000s. While this expansion garnered revenues for the company,…
Tech-Driven Support: Our 8 Favorite Customer Service Software Tools
Customer service software isn’t just a tool; it’s an integral part of a company’s digital infrastructure. From streamlining interactions to providing valuable insights, these systems power the frontline teams that directly impact customer experience. For modern CTOs, selecting the right customer service software can be the difference between smooth operations and costly inefficiencies. With an…
Explore how Amazon Enhances Customer’s Shopping Experience with AI
Amazon is one of the largest online retailers in the world by market cap. Founded in 1994 in Seattle, Washington, as a book-selling platform, Amazon has become a household name offering a wide variety of products and services. Amazon’s net sales increased 11% to $158.9 billion in the third quarter, compared with $143.1 billion in…
How Green Data Centers Are Advancing Sustainability in Tech
The intersection of technology and sustainability is becoming increasingly crucial as organizations strive to reduce their carbon footprints while leveraging the benefits of modern cloud solutions. As the digital age accelerates, so does the demand for data, creating an urgent imperative for the tech industry to evolve. The transition to green data centers represents a…
Decoding Cyber Threat Trends Ahead of 2025 Annual Planning
The cyber threat trends landscape continues to evolve, presenting new challenges and complexities for organizations worldwide. Cybersecurity Ventures predicts that global cybercrime costs will grow by 15 percent annually over the next five years, reaching a staggering $10.5 trillion by 2025. This is a significant increase. These costs encompass various damages, including the destruction of…
AI Has Aided Shein Pollution
As Shein rises to nearly romantic levels of devotion among the fast fashion crowd, concerned ethical parties are calling out the rapidly increasing Shein pollution statistics. Founded in Nanjing, China, in 2008 by entrepreneur Chris Xu, Shein is best known for selling on-trend clothing at a reasonable price range. The company is currently headquartered in Singapore…
Lead the Gen Z Workforce with Transparency, Flexibility, and Purpose
Gen Z has grown up entirely in the digital age. They don’t know the world without the internet; instead, their lives revolve around the latest tech – from smartphones to virtual reality gaming videos – which play out across a growing mosaic of social media channels. It is this tech savviness and dependency that sets them apart…