Category: Rajashree Goswami

Tech-Driven Support: Our 8 Favorite Customer Service Software Tools

By Rajashree Goswami | November 5, 2024

Customer service software isn’t just a tool; it’s an integral part of a company’s digital infrastructure. From streamlining interactions to…

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Key Takeaways from IBM’s Approach to Quantum-safe Cybersecurity

By Rajashree Goswami | October 1, 2024

As quantum computing advances, the urgency for organizations to adopt quantum safe encryption grows. With the potential to break current…

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10 Leadership Books to Enhance Strategic Vision

By Rajashree Goswami | September 13, 2024

In an era where business dynamics shift with unprecedented rapidity, the role of a C-suite executive extends far beyond traditional…

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SaaS Innovation vs. AI Obsession Insights from Industry Leaders

By Rajashree Goswami | September 12, 2024

Few areas are as compelling—and contentious—as integrating Artificial Intelligence (AI) and Software as a Service (SaaS) into a modern tech…

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Key Insights From Shopify’s Revenue Growth and the $8 Billion ARR Milestone

By Rajashree Goswami | September 5, 2024

As Shopify’s revenue soars past the $8 billion mark, the company’s journey from pandemic-fueled growth to its current trajectory offers…

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Breaking AI Myths to Harness Its Power in the Modern Workforce

By Rajashree Goswami | August 30, 2024
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Alongside the meteoric rise of AI in business, a complimentary wave of AI myths have begun clouding the promise of…

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Apple’s Approach to Data Breach Crisis Management

By Rajashree Goswami | August 23, 2024

According to IBM, in 2024, the global average cost of a data breach has reached $4.88 million, marking a 10%…

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Battle of the AI Tech Giants: Has Apple Outperformed Google and Microsoft?

By Rajashree Goswami | August 9, 2024
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Modern AI tech giants are battling for dominance among a rapidly growing industry. Beginners like OpenAI are carving out a…

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Common Management Myths That Could Sink Your Startup 

By Rajashree Goswami | July 24, 2024

Amidst the fervor of startup culture, there exists a pervasive belief that flattening hierarchies fosters innovation and agility. However, as…

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Legislating Tech: New York Bans ‘Addictive Feeds’ for Teens 

By Rajashree Goswami | July 8, 2024
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Expected to be signed into law by Governor Kathy Hochul, the legislation ‘Stop Addictive Feeds Exploitation (SAFE) for Kids Act,…

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