Rajashree Goswami

Rajashree Goswami is a professional writer with extensive experience in the B2B SaaS industry. Over the years, she has honed her expertise in technical writing and research, blending precision with insightful analysis. With over a decade of hands-on experience, she brings knowledge of the SaaS ecosystem, including cloud infrastructure, cybersecurity, AI and ML integrations, and enterprise software. Her work is often enriched by in-depth interviews with technology leaders and subject matter experts.

Customer experience automation with robotics and AI

Customer Experience Automation: How Robotics is Redefining CX 

By Rajashree Goswami | August 15, 2025

The global pandemic didn’t just disrupt business; it rewired it.  From New York to Sydney, boardrooms began talking less about five-year roadmaps and more about five-month transformations. Customer expectations, once measured in days, are now measured in seconds. And as industries raced to digitize, a quiet revolution took root: customer experience automation.  In the last…

Rise of Cobots

Rise of Cobots: The New Hybrid Workforce 

By Rajashree Goswami | August 14, 2025

As companies race to keep pace with rapid digitization, a new kind of teammate is joining the payroll: the Cobot. Short for “collaborative robot,” these machines are designed to work safely alongside people, not in fenced-off zones, but right at their elbows. Once confined to factory floors, cobots are now moving into warehouses, hospitals, and…

Industrial Robots

Beyond the Assembly Line: Industrial Robots Reshaping Non-traditional Industries

By Rajashree Goswami | August 13, 2025

Industrial robots are no longer confined to the humming aisles of automotive plants. Today, they are charting new territory, performing delicate surgeries, tending crops, building skyscrapers, and even collaborating with artists. For decades, the role of industrial robots was simple: repeat a motion with speed and accuracy. For decades, the job description for an industrial…

JP Morgan Corporate Challenge

Running Towards Innovation: What the JP Morgan Corporate Challenge Teaches CTOs  

By Rajashree Goswami | August 11, 2025

The JP Morgan corporate challenge is more than a 3.5-mile race. For almost five decades, it has been a global stage where companies test not just physical endurance but also the strength of their culture, the depth of their leadership, and their ability to connect across borders.   In an era when tech leaders are asked…

ai leadership digital transformation kieran gilmurray

AI Leadership with Kieran Gilmurray: Navigating the Tech-Driven Future

By Rajashree Goswami | August 6, 2025

AI in Industry: This exclusive interview series explores real-world applications of AI leadership in niche verticals to illustrate just how deeply the tendrils of digital transformation can go to redefine industries and work life. AI leadership today demands more than just familiarity with emerging technologies—it requires bold decisions, strategic agility, and clear-eyed execution. And few…

5G Network Security​ and IoT’s Privacy Dilemma

5G Network Security​ and IoT’s Privacy Dilemma: Where’s the Line?

By Rajashree Goswami | August 4, 2025

From the rhythmic hum of global factory floors to the smart thermostats quietly adjusting temperatures in our homes, the 5g network security​ and IoT is no longer some distant concept. It’s here, embedded in daily life, working in the background to optimize, predict, and connect. Billions of these devices now form an intricate web of…

Connected Health What 5G and IoT Mean for Remote Care, Devices, and Hospitals

Connected Health: What 5G and IoT Mean for Remote Care, Devices, and Hospitals  

By Rajashree Goswami | August 4, 2025

In recent years, connected health has become a favorite phrase in pitch decks, from sprawling health systems and telecom giants to scrappy digital startups. It’s a catch-all term that signals ambition, innovation, and the future. But beyond the buzz lies something more profound: a push to reinvent how, where, and when we care for people.…

Trent Gillespie on AI Acceleration

Trent Gillespie on AI Acceleration and Empowering Innovation at Every Level

By Rajashree Goswami | August 2, 2025

AI in Industry: This exclusive interview series explores real-world applications of AI in niche verticals to illustrate just how deeply the tendrils of digital transformation can go to redefine industries and work life. When Trent Gillespie speaks about the future of work, people listen. A former senior executive at Amazon, Gillespie helped steer some of…

Top Tech Conferences for CTOs in 2025

Cyber, Cloud, and Culture: Top Tech Conferences for CTOs in 2025 

By Rajashree Goswami | August 1, 2025

In an era when disruption is no longer the exception but the expectation, 2025 has become a pivotal year for digital leaders across industries. Today’s Chief Technology Officers (CTOs) must go beyond the code and into the boardroom, the global stage, and the cultural heart of the tech revolution. If there’s one tool left in the…

Smart City and How IoT and 5G Are Powering the Next Urban Layer

Smart City and 5G: How New Age Tech is Rewriting Urban Iife

By Rajashree Goswami | July 31, 2025

Urban life is shifting, quietly, but dramatically. At the heart of this evolution is the convergence of IoT, AI, and 5G, a potent trio turning infrastructure into intelligence. What once sounded like a plot from a sci-fi novel- streets that reroute traffic on the fly, lighting that adjusts to foot traffic, and hospitals that catch…